Soraluce has helpline and teleservice staffed by highly qualified personnel, providing remote diagnostics, thus facilitating direct action.
- Service platforms all over the world
- Personalised service
- Fast and effective service
- Helpline service available on working days from 8:00 am to 6 pm
- Replies to technical queries and troubleshooting, with diagnostics and detailed planning of actions provided within 24 hours
- Teleservice: Remote service: specialist help via remote diagnostics backed up by on-line services completely free of charge