SORALUCE has helpline and teleservice staffed by highly qualified personnel, providing remote diagnostics, thus facilitating direct action.

  • Service platforms all over the world
  • Personalised service
  • Fast and effective service
  • Helpline service available on working days from 8:00 am to 6 pm
  • Replies to technical queries and troubleshooting, with diagnostics and detailed planning of actions provided within 24 hours
  • Teleservice: Remote service: specialist help via remote diagnostics backed up by on-line services completely free of charge